Frequently Asked Questions
Below you will find answers to some of the most commonly asked questions we encounter. Don’t see an answer your question? Click here to contact us.
Will my insurance cover my medical supplies?
We always try to bill your insurance first. However, if that does not cover all of the expenses, we accept credit card payments, payment plans, care credit, and more.
What is the best bandage for a wound?
Each wound and situation are unique. We will work with your medical professionals to find the best solution for each patient situation. Our focus will be on what is best for the patient.
Is my pump covered by warranty?
We offer 3 types of pneumatic pumps, and each one has a 3 year warranty. The sleeves are covered for one year.
What is the best way to keep up-to-date with the latest approaches and medicare standards?
Please allow us to be your expert. We watch industry trends and keep abreast of medicare policy changes. Here is a link to the current medicare policy.